Power Closer Support Index

 
Common Problems

For the Office Manager

Get a quick orientation to Power Closer on our Planning page.

See also, considerations about bookkeeping software.
 

For the Systems Administrator

The designated technical support person can get clear about:

• Installation

  • Power Closer Demo

  • All versions of Power Closer

• Setup

  • Required setup

  • Setting up Power Closer's accounting interface

  • Setting Power Closer's options for merging documents

• Sharing and maintaining the database

  • "How do I find the Power Closer database?"

  • "How do I back up the database?"

  • "Several users want to share the same database."

  • "How do I move the database to a new location?"

  • "How do I consolidate several databases into one?"

  • "How often should I compact the database?"

• Troubleshooting Tips

  • Installation, setup, date format and printing

  • Error messages

  • Network problems

  • Bookkeeping software
     

Power Closer Orientation

The person who uses Power Closer on a daily basis can review the following items:

• Basics of Using Power Closer

  • All versions of Power Closer (Demo/Jr./Std./Multi-user)

  • Power Closer Demo

• Form 1099-S

  • 1099 Orientation

  • 1099 Checklist

  • Transmitter Control Code

  • Updates for the 1099 Annual Report Program

• Balancing the closing

• Checks and Trust Accounting

• Merging Documents
   

Downloading software updates

        current Annual Support and
        a user name and password  for software updates,

you can go to the updates area where you can download software and user guide updates.

If you are a customer with Annual Support, and you would like a username and password, or need help downloading and installing your update, please e-mail updates@argosylegal.com or phone 404 303-1375. Please include your phone number and licensed firm name.

You can download updates from any location (including your home) and create a CD to install the software. However, you must install the update at a licensed site.
 

Alternatives to downloading the updates

The Power Closer Update CD is available for $60 plus $1 shipping and handling. The Power Closer Update CD does not include the 1099 Annual Report Program.

You can upgrade your closing software from one level to the next for the difference in cost plus shipping, or add additional users, and that includes the update FREE. You may fax an order form, or contact us. For more about software updates, see Updates.
 

Beta Testers

Contacting Technical Support

E-mail:	support@argosylegal.com
Form:	Request for Support
Phone:	800 560-6715, 404 303-1375
Fax:	404 255-8269

 
 See above for the Support Index.

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